Joelle Smith

Chief Experience Officer

Joelle Smith has established a strong track record of organization-changing business development

Throughout her career Joelle has established a strong track record of organization-changing business development. She began focused on capital markets, working on economic modelling software and data science platforms for financial services clients globally. From there, pivoted for an opportunity with a technology services start-up where she grew their BFSI (Banking, Financial Services and Insurance) vertical from zero to 600 people in three years.

Joelle also spearheaded the groundbreaking design and development of the first Agile development lab and Global Agile Center of Excellence for a leading IT Services company in Gainesville, Florida.  Under her leadership, the business has grown into a world-class hub for digital transformation through agile development.  Following the success of the development center, she was appointed VP and asked to lead their Travel, Transport and Hospitality division, a group with 2,100 employees worldwide.

In 2016 Joelle was the recipient of the Women Worth Watching award by Profiles in Diversity Journal and Stevie Award finalist for Female Executive of the Year category.

Joelle joined First Advantage to drive technology innovation and growth in the Resident and Investigative Research divisions and is spearheading their Data Science Program Globally.  As one of the largest background screening and investigative research companies in the world we are embarking on game changing business transformation to revolutionize the world of human capital risk management.

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